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Consulting - Human Experience

Leverage Madisen's experience, frameworks, and tools to decode the DNA of your organization's human experience.

She'll work with your People Influencers to craft, and implement a strategy that creates a profound ripple effect.

Human experience (HX) is a behavioral science enterprise evolution. It moves well beyond employee experience, which is the culmination of the workplace, on-boarding, perks, and rewards.

It's the ultimate success psychology fusion of meaningful work, personal growth, trust, collaboration, and belonging.

Strategically implemented through; strengths-based job fit and design, leaders who are positive influencers and role-models, development opportunities that heighten skill diversity but, more importantly, equip and enhance behavioral capability through personal expansion.

This is my PASSION, re-imagining, and playing in the realm of potential!
Dr. Madisen HarperHuman Potential Expert
Dr. Madisen Harper

PERSONALIZED, CONTEXTUALIZED, & DYNAMIC

HUMAN & CUSTOMER EXPERIENCE STRATEGY & IMPLEMENTATION

Madisen’s background in psychology and marketing fuels her passion for revealing the humanity behind employee culture, marketing, and customer experience. 

Employing behavioral psychology and neuroscience, she decodes humanity via values-based, motivator-focused metrics, which translate into themes that drive culture and capability strategy.

All programs are bespoke, but during her thousands of consulting hours, common trends amongst clients include:

  • The individual's need to express authenticity.
  • Co-creating engaging, stimulating, and compelling professional and personal experiences.
  • Doing work that is relevant, and meaningful and fulfils self, and social objectives.
  • A deep understanding of how their individual and collaborative contributions create an impact on the customer experience; this is a large part of feeling fulfilled and knowing their work matters.
  • The craving for connection in a disconnected world, with a strong desire to create new connections, and experience richness in personal & professional relationships.

enterprises with a top-quartile HUMAN experience achieve

CUSTOMER SATISFACTION
0 x
HIGHER PROFITS
1 %
INNOVATION
0 x

Source: MIT 2019

DELIVERY OPTIONS

STRATEGY & IMPLEMENTATION

Leverage Madisen’s experience, frameworks, and tools to decode the DNA of your organization’s human experience, craft, and implement a strategy that creates a positive and profound ripple effect.

CAPABILITY UPLIFT:
PEOPLE INFLUENCERS

Human Resources, Learning and Development, Change & Transformation professionals, Leaders, Entrepreneurs, Intrapreneurs  and Start-ups can learn and implement proven Human Experience frameworks based on behavioral psychology, neuroscience, and epigenetics to transform and strategically re-imagine team member’s experience.

CAPABILITY UPLIFT:
TEAM MEMBERS

Mind expanding and life changing keynotes, training, and practices.

As one participant enthused, “Going to one of Madisen’s sessions is like letting the genie out of the bottle. Once you know how powerful you are, you can’t go back.”

LET'S RE-IMAGINE HUMAN EXPERIENCE

CLIENT COLLABORATIONS

FINANCIAL SERVICES

SERVICE DIFFERENTIATION IN HIGH-END BANKING CUSTOMER EXPERIENCE

SERVICE DIFFERENTIATION

A financial institution revamped 60% of its people, process, and technology approach in its high-end banking sector, which serviced high net-worth individuals. Through the session, they were able to differentiate their unique value compared to their competitors. They identified "bespoke," "holistic," and "integrated" services that allowed them to attract new clients and expand the portfolio of existing clientele.

TECHNOLOGY

PROCESS TRANSFORMATION & HEIGHTENED EMPLOYEE EXPERIENCE

BUSINESS TRANSFORMATION & HEIGHTENING EMPLOYEE EXPERIENCE

A CIO of a technology market leader was concerned about constant duplication draining resources. Madisen worked across the enterprise to extract data from significant achievements to identify key drivers and contributors. She guided team members on how to develop simple success frameworks others could duplicate, extrapolate, and expand on. The CIO said this saved them over $200 million in replication and waste. It also allowed them to streamline output and be quicker to market. Team members felt proud of their accomplishments, which they could now clearly articulate, and that their work was meaningful.

TECHNOLOGY & ENGINEERING

CHANGE FATIGUE

BUSINESS TRANSFORMATION & HEIGHTENING EMPLOYEE EXPERIENCE

Two different businesses with an all too common theme - change fatigue.

Too many restructures, people who are fearful of losing their jobs & feel underappreciated, and major initiatives that need to be delivered amongst all the chaos.

In the short-term, Madisen worked with leaders to identify motivators to fuel delivery, and craft 1-on1 discussion frameworks to lessen worried and resistant psyches.

Change is persistent, so once the initial concerns were alleviated, human experience strategies were devised and implemented. Comprising executive and group coaching, team building, training on behavioral resilience, and how to flourish regardless of external circumstances.

DIGITAL & AGILE WAYS-OF-WORKING TRANSFORMATIONS

IT'S NOT ABOUT TECHNOLOGY; IT'S A PSYCHE

AN IMPERATIVE NEW WORLD CULTURE EVOLUTION THAT LEVERAGES PEOPLE’S STRENGTHS TO PROVIDE BRILLIANT CUSTOMER EXPERIENCES

Digitization is a worldwide driver and a significant part of Madisen's consultation.

Many organizations make the fatal mistake of using change management to drive outcomes of new technology implementations, projects, processes, or ways of working. Until they realize...

THOSE ARE JUST THE DELIVERABLES, NOT THE SUCCESS DRIVERS

Madisen's macro-meta-micro-macro approach can radically enhance project success.

What's the strategy? | What are the capabilities and resources required to achieve the strategy? | Identifying team members with the skills AND attitude to deliver | Strengths-based alignment to create meaningful, mutually fulfilling outcomes for your people, and the customers you serve.

MEET YOUR GUIDE

AN EVOLUTIONARY EXPERT IN TRANSFORMATION

International Human Potential Expert | Inspirational Speaker | Life Enrichment Mentor | #1 Bestselling Author | Life Enthusiast

Dr. Madisen Harper is a spirited strategic foreseer who facilitates practical and instantly implementable initiatives to catapult business, culture, transformation, career, and personal success from the inside-out.

She is a recognized success authority on the psychology of personal leadership, accountability, lifestyle, and vitality. Combining human behavior with her careers in: change, project, and marketing management, and training.

For over two decades she has served hundreds of thousands of conscious 1%ers: those who are driven to become and evolve the best version of themselves and provide value.

Clients include C-suite executives, entrepreneurs, intrapreneurs, investors, employees, or young adults just starting out. Their intelligence, skills, gifts, beliefs, personalities, and backgrounds are diversely dynamic, but the one thing they have in common is knowing to live on life’s flat-line isn’t an option, “mediocrity” is a swear word and their desires are meteoric.

Discover Madisen’s: 1%er Manifesto, commitment to you, superpowers, insights into her essence, and experience.

GET TO KNOW MADISEN

JOIN THE CHANGE EVOLUTION

FRAMEWORK EXPERIENCES
1 +
COUNTRIES
1 +
CONSULTING HOURS
1 +
PRESENTATIONS
1 +
PROFESSIONAL AND PERSONAL COACHING CLIENTS
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ONE OF THE FIRST QUESTIONS YOU'LL BE ASKED:

WHAT ARE YOUR TOP 3 BURNING ISSUES?

Fire is a fantastic, multi-faceted element, just like organizations.

The energy, excitement, and exuberance emanate at the peak of its flames, just like influential and inspiring leaders.

But it’s the purity of the blue and white embers that fuel the glorious shades of crimson, your team members because after all, leaders can’t do it alone.

Fire embodies a transformative complexity that can ignite light and heat or destroy, ideally, what is no longer working in your business.

So what are your top 3 burning issues that you can transmute into evolutionary opportunities and expansion?

LET'S START A CONVERSATION

START A CONVERSATION