Suffice to say; people make up organizations. So if you have projects, ways of working, new initiatives, technology implementations, innovation goals, a merger & acquisition, process revamp, product launches - anything that requires your team members to support and drive success. Evolving organizations need to attract and retain contributors who have mind-set, emotional, and technical mastery.
- Embody a growth vs. fixed mindset
- Leaders must be strong: strategically, influencers, coaches, role-models, change drivers
- Change and HR professionals are trusted and innovative advisors
- World class talent who understand and drive a bespoke human experience in novel ways that address feedback and motivators
- Understand change is personal, possessing behavioral science, success psychology, high performance expertise, likability & ability to connect
- Transformation success drivers are trusted relationships, authenticity, mind-set & motivators
- Communications & stakeholder management only contribute 10%
- Measure, drive and develop change initiatives, capability uplifts, and coaching programs based on employee and customer data themes
- Clearly articulate progress in novel ways to cut through communication chaos
- Have a high EQ (emotional quotient)
- Know, and continuously improve, skills, and attitude
- Are solid in their personal brand, clear on who they are and how they want to contribute, and are a role-model for others
- Possess personal leadership and accountability behaviors, no matter the hierarchy
- Understand that change is a part of life and are advocates that champion your initiatives with detractors
- Focus on providing value to create an optimum outcome for themselves, the team, organization, and customer experience